FAQ & TERMS OF USE

FREQUENTLY ASKED QUESTIONS

Shipping
Purchase Orders
Purchases by Check or Money Order
Payment Methods
Sales Tax
Warranty
Warnings
Limit of Liability
Contact Information
Returns
Terms of Use

Shipping: Shipping cost is not included in the cost of the merchandise and is non-refundable. All Chain Training shipments are via United States Postal Service Priority Mail. Please allow 7-10 business days for delivery of orders. Shipments are insured and include tracking numbers. We do not assume responsibility for lost or stolen packages; all claims for damage or loss are made through the United States Postal Service. We do not accept C.O.D. orders.

Purchase Orders: For Tax Supported Entities: Use our website to create an order, choosing ‘Purchase Order' as the payment type at checkout. The total amount of the purchase, including shipping, necessary for payment will be shown at checkout. Once your order has been submitted, please fax your Purchase Order to 501-632-2316, making sure to reference your Chain Training order number on the document. Your order cannot be processed until we receive your Purchase Order document.

Purchases by Check or Money Order: Use our website to create an order, choosing ‘Check or Money Order' as payment type at checkout. The total amount of the purchase, including shipping and any applicable tax necessary for payment, will be shown at checkout. Once your order has been submitted, please mail the check or money order to SpeedChains, 151 FM 1696 East, Huntsville, TX 77320 making sure to reference your Chain Training order number. Your order will not be processed until payment is received.

Payment Methods: You may pay by check, money order, Visa, or MasterCard. We do not accept C.O.D. orders.

Sales Tax: All orders with a Texas shipping address will include Texas sales tax unless an exemption permit or Texas resale tax form is provided at the time of purchase. Tax is calculated using a 6.75 % rate.

Warranty:  WE GUARANTEE YOU WILL BE SATISFIED WITH OUR PRODUCTS: We make every effort to see to it that our products are of the highest quality. Since we cannot guarantee that our products are applicable to all situations, the following is made in lieu of all warranties, expressed or implied: Chain Training LLC only obligation shall be to replace such quantity of the product proved to be defective. Chain Training LLC shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of the product. Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith. No statement or recommendation not contained herein shall have any force or effect unless embodied in a written agreement signed by an authorized representative of Chain Training LLC. WARRANTY EXCLUSIONS-THE FOREGOING EXPRESS WARRANTY IS MADE IN LIEU OF ALL OTHER PRODUCT WARRANTIES, EXPRESSED AND IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH ARE SPECIFICALLY DISCLAIMED. The express warranty will not apply to defects or damage due to accidents, neglect, misuse, alterations, or failure to properly maintain, clean or repair products.  

Warnings: Before beginning any new exercise/conditioning program you should consult your physician, physical therapist, athletic trainer or strength and conditioning coach. If you have musculoskeletal problems it is extremely important to check with an orthopaedist to make sure the use of equipment purchased from this website will not aggravate those problems. All products sold or promoted by Chain Training LLC should only be used with instruction from a physician, physical therapist, athletic trainer or coach. Minors should only use products sold or promoted by Chain Training LLC under the direct supervision of a qualified adult.

No information found on the www.ChainTraining.com website should be construed or followed as an exercise or conditioning program or as instruction for use for any item promoted or sold by Chain Training LLC. This website and its contents are provided for general reference only and are not, and should not be relied on as, a substitute for the advice of a coach, fitness professional, physical therapist, or physician.

Products sold by Chain Training LLC are not toys and should only be used under the direction, and in the presence, of a knowledgeable adult. There is potential for serious injury if safety standards are not adhered to and instructions are not followed.

When using Chain Training LLC products the exercise area must be safe and free of hazards. Chain Training LLC products should not be used in an area that does not provide ample space between the user and any obstacle or bystander.

SpeedChains can be used indoors or out. Protect floor coverings if used indoors; artificial grass surface, commercial grade carpet and rubber flooring are preferred. Grass surfaces are preferred if SpeedChains are used outdoors; thicker/longer grass will provide greater resistance. Be keenly aware of exercise surface wear while using SpeedChains. Do not use on hard surfaces such as asphalt or concrete; the hard surface may damage chain links and provide inadequate surface resistance.

Before using ensure the chain is not twisted or kinked. Do not allow chain ends to gather around feet or come off the exercise floor surface while performing exercises. If chain ends whip or move around excessively, add chain extensions for additional resistance and ballast or move to the next stronger model. Do not anchor the chain ends to fixed or heavy objects; only chain extensions should be use for added resistance and ballast.

Improper use of SpeedChains may result in severe injury to the user or bystanders. The user should be aware of manufacturer's instructions, warnings, and maintenance procedures for each accessory before use. Any questions should be directed to the manufacturer before use. Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith.

Use of any information provided in this website or equipment sold by this website is solely at your own risk. By using this website, you hereby agree to indemnify, save and hold harmless Chain Training LLC and its agents from any loss, liability, damage, injury or expense that may be incurred by Chain Training LLC or any other person or entity due to your use of any information contained in this website or equipment obtained from this website or otherwise arising from your actions, whether or not caused by the action, inaction or negligence of Chain Training LLC.

Limit of Liability: In no event will Chain Training LLC or its agents be responsible or liable for any injury, loss or damage, direct or consequential, arising out of the use of or the inability to use the product. Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith.

Chain Training disclaims all warranties of any kind in regard to the contents of this website or equipment sold from this website including, but not limited to, any implied warranties of merchantability or fitness for a specific purpose, except to the extent that any such disclaimer is expressly prohibited by applicable law. By use of this Website you consent to the terms of this Disclaimer.

All content of this website is protected under copyright and trademark laws. Links provided in this website to other websites are provided for convenience only and do not imply any kind of warranty, and the posting of links to other websites does not imply that Chain Training LLC supports or endorses those websites or their products. All rights are reserved.

Returns: ChainTraining.com is dedicated to customer satisfaction.  If your purchase does not fulfill your needs for any reason, you can return the purchase for an exchange or refund within fourteen days of receipt of merchandise.  Simply contact us to receive instructions on returning your purchase. The following conditions apply:

  • Return shipping fees and expenses are at the customer's expense.
  • Due to the nature of the product, a 20% Restocking Fee will be accessed for returns.  A Restocking Fee up to 50% can be accessed if the product and/or carrying bags show excessive wear.

Refunds and exchanges will only be made to the original purchaser and to the original instrument of purchase (i.e. bank card) used in the initial purchase.

Terms of Use:  The terms and conditions set forth herein (the "Terms of Use") constitute a legally binding agreement between Chain Training LLC and you regarding the terms on which you may access this Website and services offered through this Website.

PLEASE READ VERY CAREFULLY THESE TERMS OF USE BEFORE READING, COMMENTING ON, DOWNLOADING, COPYING, REPRODUCING, ALTERING MATERIALS OF ANY KIND, SUBSCRIBING TO, AND LINKING TO (COLLECTIVELY “USING”) THIS WEBSITE. YOUR USE OF THIS WEBSITE IS GOVERNED BY THESE TERMS OF USE; USING THIS WEBSITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE YOU ARE NOT AUTHORIZED TO USE THIS WEBSITE FOR ANY PURPOSE. THESE TERMS OF USE MAY CHANGE WITHOUT PRIOR NOTICE

Chain Training LLC has used its best efforts in preparing this Website, including the Blog and accompanying resources (hereafter collectively referred to as ‘Website’).  The information contained in this Website is strictly for educational and informational purposes and is intended only to stimulate discussion.  All information provided on this Website is on an as-is basis. Chain Training LLC makes no representation or warranties with respect to the suitability, accuracy, applicability, fitness, validity or completeness of the contents of this Website. By using this Website you agree not to hold Chain Training LLC, its principals, employees, or agents liable or otherwise responsible for any errors, omissions, or delays in provision of information or content. Visitors who use this Website and rely on any information do so at their own risk. Users of this Website agree to assume responsibility for any losses, injuries, or damages arising from their use or interpretation of the contents of this Website, its display or use.   IF YOU WISH TO APPLY IDEAS OR CONCEPTS CONTAINED IN THIS WEBSITE, YOU TAKE FULL RESPONSIBILITY FOR YOUR ACTIONS.

The employees, principals and agents of Chain Training LLC are not medical professionals and you should never use or substitute information from them or this Website for information obtained from a licensed medical or fitness professional. Every effort has been made to accurately represent all content and any product described. The content in the Website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Chain Training LLC does not guarantee any errors, inaccuracies or omissions will be corrected.  You acknowledge that no information obtained through this Website will create any warranty, and it is unreasonable to rely on any such information without an independent verification. Do not rely on this Website for decisions that affect health, property, livelihood, finances or business decisions. No advice or counsel is given, nor shall it be deemed to have been given, through this Website.  Chain Training LLC disclaims any warranties (express or implied), merchantability, or fitness of materials for any particular purpose. YOU AGREE TO USE THE WEBSITE AT YOUR OWN RISK, and will not consider the contents of this Website to be a suitable substitute for professional advice.

Although Chain Training LLC will try to moderate any comments submitted to this Website quickly, Chain Training LLC makes no guarantee comments will be displayed promptly, without modifications, or will be displayed at all; all comments will be published at the discretion of Chain Training LLC. Chain Training LLC is not responsible for the content or accuracy of any comment and is not responsible for knowing whether the content of comment is breaking the law in this or other countries or jurisdictions. This Website offers a venue for discussion and sharing information considered pertinent at the time; Chain Training has no obligation to update or keep current Website content. By sharing any contribution (including any text, photographs, graphics, video or audio) you agree to grant, free of charge, permission to use the material in any way (including modifying or deleting it). In order for the Chain Training LLC to use your contribution, you confirm your contribution is your own original work, is not defamatory and does not infringe any laws and that you have the right to give permission to use it for the purposes specified above

Chain Training LLC makes no warranty of any kind for links to other sites or for external content displayed in connection with the Website.  All links and external content are for information purposes only and are not guaranteed for performance, content, effectiveness, accuracy, applicability or any other implied or explicit purpose. Links or references to third party sites or information do not constitute or imply an endorsement, sponsorship, or recommendation by the Chain Training LLC of the third party, the third-party site, or the information offered by the third party. Under no circumstances will the Chain Training LLC be responsible for any loss or damage resulting from your use of any such site or the services offered by such site or any content posted on such site or transmitted from such site. Any links to other sites are provided for convenience only. You need to make your own decisions regarding your interactions or communications with any other site.

By using this Website you agree to indemnify, defend and hold the Chain Training LLC, its agents, and applicable third parties (collectively “Indemnified Person(s)“) harmless from and against any and all of the following:

  • Any direct, incidental, consequential, exemplary or indirect damages (including but not limited to damages for loss of business profits and business interruption) arising out of your interpretation and/or the use of or inability to use the Website or the information or content provided therein;
  • Any third party claims, liability, loss, and expense (including damage awards, settlement amounts, and reasonable legal fees), brought against any Indemnified Person(s), arising out of, related to, or which may arise from your interpretation and/or use of the Website, its contents;
  • Any claim attributable to errors, omissions, or other inaccuracies in the Website information or content;
  • Any other matter relating to the Website, Blog or the service, even if Chain Training LLC, the Blog Author or others have been advised of the possibility of such damages;
  •  Your breach of any term of this Agreement. 

IF YOU ARE DISSATISFIED WITH THIS WEBSITE, THE BLOG OR ANY CONTENT IN THE BLOG, OR WITH THE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

Chain Training LLC operates the Website from Huntsville, TexasUSA and makes no representations that materials in the Website are appropriate or available for use in other locations. Access to the Website from any location where the content is illegal is prohibited. Any claim related to the interpretation and/or use of this Website shall be governed by the laws of the State Of Texas. Any action related to the access, use, content, or existence of this Website shall be filed only in the appropriate court located within Walker County Texas. Use of this Website constitutes your express permission and consent to the jurisdiction of the courts of Walker County Texas for any actions relating to this Website.  If any provision of these Terms of Use is found to be invalid or unenforceable, that provision will be enforceable to the maximum extent permissible, and the other provisions of the Terms of Use will remain in force.

This Website is © copyrighted by Chain Training LLC. No part of this Website may be copied, or changed in any format, sold, or used in any way, online or offline under any circumstances without express permission from Chain Training LLC. All the text, images and other content being part of this Website is property of Chain Training LLC, unless noted otherwise. All logos and trademarks are property of their respective owners; in the event that you claim to be the copyright owner of any content you agree to immediately notify Chain Training LLC of any claimed copyright infringement. You are welcome to link to this Website, and to discuss its contents in a respectful manner. When you quote or link to this Website, please include the name of the Website in your link. Use of this Website by third parties for personal profit is not authorized.

 

Chain Training LLC, 151 FM 1696 East, Huntsville, TX 77320; Telephone 936-295-4459; Fax 501-632-2316.

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